WORKERA TERMS AND CONDITIONS

Last updated: September 22, 2026

These Terms and Conditions (“Terms”) govern your access to and use of the websites, applications, platforms and services provided by Workera Contracting Inc. (“Workera”, “we”, “us” or “our”).

By accessing or using Workera, you agree to these Terms.

If you are using Workera on behalf of a company or other organization, you confirm that you have authority to accept these Terms on its behalf.

1. WORKERA SERVICES

Workera provides staffing, workforce management, business operations and related technology services.

Our services may include websites, applications, account management tools, workforce-related features, communications, reporting, payment-related functionality, financial account connectivity and other services made available by Workera from time to time.

Specific services, pricing, responsibilities or commercial terms may also be governed by a separate agreement between Workera and a client, employer, worker or other customer.

If a separate written agreement conflicts with these Terms, the separate agreement will govern to the extent of the conflict.

2. ELIGIBILITY AND AUTHORIZED USE

You may use Workera only if you are legally capable of entering into an agreement and are authorized to use the account or organization you are accessing.

You agree to use Workera only for lawful purposes and in accordance with these Terms.

You must not:

• Use Workera for fraudulent, unlawful or abusive purposes.

• Attempt to gain unauthorized access to another user’s account, information or systems.

• Interfere with the security, availability or operation of Workera.

• Upload malicious software, harmful code or content intended to compromise a system.

• Attempt to reverse engineer, copy or misuse Workera technology except where permitted by law.

• Use another person’s account without authorization.

• Misrepresent your identity, authority or relationship with a business or organization.

3. ACCOUNTS AND SECURITY

Certain Workera services may require an account.

You are responsible for maintaining the confidentiality of your login credentials and for activity performed through your account.

You agree to provide accurate information and keep relevant account information reasonably current.

You must notify Workera if you become aware of unauthorized access to your account or another security issue affecting your use of the services.

Workera may require additional authentication or security measures for sensitive features.

4. BUSINESS AND WORKFORCE SERVICES

Workera may provide services to employers, businesses, workers, candidates and other authorized users.

Information made available through Workera is intended to support business and workforce-related activities.

Unless Workera specifically agrees otherwise in writing:

• Workera does not guarantee that any person will receive employment, an assignment, an interview or continued work.

• Workera does not guarantee that a particular candidate, worker, employer, client or opportunity will meet another party’s expectations.

• Availability of workers, assignments, opportunities and services may change.

• Users remain responsible for information, decisions and obligations that are legally their responsibility.

5. INFORMATION PROVIDED BY USERS

You are responsible for information and materials you submit to Workera.

You represent that you have the right to provide that information and that doing so does not violate applicable law or the rights of another person.

You agree not to knowingly provide false, misleading, unlawful or unauthorized information.

Workera may rely on information supplied by users and third parties and cannot guarantee that all third-party information is complete, current or error-free.

6. FINANCIAL ACCOUNT CONNECTIVITY

Workera may offer features that allow authorized users to connect financial accounts or access financial information.

Workera is preparing to use Plaid for certain financial account connectivity features.

If you choose to connect a financial account, you authorize Workera and its applicable service providers to access and process the information necessary to provide the feature you requested.

The information available to Workera will depend on the permissions you provide and the features you use.

Workera does not receive or store your online banking password.

Financial connectivity may depend on Plaid, your financial institution and other third-party systems. Availability, supported institutions and data freshness may vary.

Your use of Plaid may also be subject to Plaid’s applicable terms and privacy practices.

Plaid legal and privacy information is available at:

https://plaid.com/legal/

7. FINANCIAL INFORMATION IS NOT FINANCIAL ADVICE

Financial information displayed through Workera may include account information, balances, transactions, payments, reports, calculations or reconciliations.

These features are provided for operational and informational purposes.

Workera is not a bank, accounting firm, investment adviser or financial institution.

Information provided through Workera should not be treated as legal, accounting, tax, investment or financial advice.

You remain responsible for reviewing important financial information and making your own business and financial decisions.

8. PAYMENTS AND BILLING

Certain Workera services may require payment.

Applicable prices, billing schedules, subscriptions, fees or payment terms will be disclosed before purchase or established in a separate agreement.

You authorize Workera and its payment providers to process amounts that you have approved.

You are responsible for providing accurate billing information and paying amounts when due.

Taxes may be charged where required by law.

Unless otherwise stated in writing, fees already earned for services that have been provided are non-refundable, subject to applicable law and any separate agreement governing the service.

9. THIRD-PARTY SERVICES

Workera may rely on or integrate with third-party products and services.

These may include financial institutions, Plaid, payment processors, hosting providers, communications services and other technology providers.

Third-party services are governed by their own terms, policies and availability.

Workera is not responsible for outages, errors, changes or actions caused solely by a third-party service that Workera does not control.

Workera may add, replace or discontinue third-party integrations as our services change.

10. PRIVACY

Our collection and use of personal information is described in the Workera Privacy Policy:

https://workera.ca/privacy-policy

By using Workera, you acknowledge that information may be processed as described in that policy.

Where consent is required by applicable law, Workera will obtain the appropriate consent before processing the relevant information.

11. INTELLECTUAL PROPERTY

Workera and its licensors own the Workera name, branding, software, platform, website content, designs and other intellectual property provided as part of the services, except for content owned by users or third parties.

These Terms do not transfer ownership of Workera intellectual property to you.

Workera grants you a limited, non-exclusive and revocable right to access and use the services for their intended purpose while you comply with these Terms.

You may not reproduce, sell, sublicense or commercially exploit Workera technology or content without authorization.

12. USER CONTENT

You retain ownership of content that you submit to Workera.

You give Workera permission to process, store, display and transmit that content only as reasonably necessary to provide, secure, maintain and improve the services or comply with legal obligations.

This permission ends when the information is deleted from our systems, except where continued retention is permitted or required by law or reasonably necessary for backups, security, accounting, disputes or legal obligations.

13. SERVICE AVAILABILITY

We aim to keep Workera reliable and available, but we do not guarantee uninterrupted or error-free operation.

Services may occasionally be unavailable because of maintenance, upgrades, technical problems, third-party outages or circumstances outside our reasonable control.

We may modify, update, suspend or discontinue features where reasonably necessary.

14. SUSPENSION OR TERMINATION

Workera may restrict or suspend access to an account where reasonably necessary to:

• Protect Workera, users or third parties.

• Investigate suspected fraud or unauthorized activity.

• Address a security issue.

• Enforce these Terms.

• Comply with law or a lawful request.

• Address unpaid amounts where payment is required.

You may stop using Workera at any time, subject to any separate contractual obligations you have with Workera.

15. DISCLAIMERS

To the extent permitted by law, Workera services are provided on an “as available” basis.

We make reasonable efforts to provide accurate and reliable services but do not guarantee that every feature, report, calculation, third-party data source or communication will always be complete, current or error-free.

Nothing in these Terms excludes warranties or protections that cannot legally be excluded.

16. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Workera will not be liable for indirect, incidental, special, consequential or punitive damages arising from your use of the services.

This may include loss of profits, business opportunities, data or goodwill.

Where Workera is legally liable for a claim arising from the services, Workera’s aggregate liability will be limited to the amount paid to Workera for the applicable service during the twelve months preceding the event giving rise to the claim, except where applicable law does not permit such a limitation.

Nothing in these Terms limits liability that cannot legally be limited or excluded.

17. INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold Workera harmless from third-party claims, losses or reasonable expenses resulting from:

• Your unlawful use of Workera.

• Information or content you provide without authorization.

• Your material violation of these Terms.

• Your infringement of another person’s rights.

This section does not apply to the extent a claim was caused by Workera’s own wrongful conduct.

18. GOVERNING LAW

These Terms are governed by the laws of the Province of Ontario and the applicable federal laws of Canada.

Subject to any rights that cannot legally be waived, disputes relating to these Terms or the Workera services will be subject to the courts located in Ontario, Canada.

19. CHANGES TO THESE TERMS

We may update these Terms as Workera’s services, technology or legal obligations change.

When we make changes, we will update the “Last updated” date.

For material changes, we may provide additional notice where appropriate.

Your continued use of Workera after updated Terms become effective constitutes acceptance of the updated Terms, subject to applicable law.

20. SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in effect.

21. ENTIRE AGREEMENT

These Terms, together with the Workera Privacy Policy and any applicable written service agreement, form the agreement governing your use of the applicable Workera services.

A separate signed agreement may contain additional or different terms for a particular service or relationship.

22. CONTACT

Workera Contracting Inc.

Email: [email protected]

Website: https://workera.ca

Toronto, Ontario, Canada

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